A mate got into trouble with the insurer. Insurer is being unfair in my opinion what do the rest think? Other than the Insurance Ombudsman I can't think of a better suggestion. I personally think all Mechanical Insurance are a bloody waste of money unless your engine suddenly blow up into pieces
1. Car was diagnosed with a control unit fault by Insurance company's authorised repairer
2. Repairer suggested replacing it with a new unit costing $1500
3. Insurer rejected the claim and asked for the car to be sent to another authorised repairer
4. 2nd repairer took the faulty unit out of the car and sent unit for electrical repair
5. fitted unit back to the car. After a week problem re-occur again
6. Bought car back to 2nd repairer and they took the faulty unit out of the car and sent for repair again (for the 2nd time)
7. fitted unit back to the car. After another week, problem re-occur again
8. Car was again sent back to 2nd repairer. This time the repairer conducted more test and confirmed the unit could not be repaired and has to be replaced
9. Insurer refused to authorised the replacement, instead asked the repairer to conduct a series of further test again
10. Repairer did further test instructed by insurer and reported back to insurer that all test completed suggest a faulty control unit and recommended for unit to be replaced
11. Insurer refused to authorised the replacement and instead came up with a dodgy idea. The car owner has to authorised the work. The insurer will foot the $1500 bill however after replacing control unit if it doesn't solve the problem, the car owner has to pay for it.
