I don't actually own a BMW, I just signed in to give my opinion of Woolf Mufflers. I went there to get an exhaust gasket, and got talking to the youngish guy that seems to do all the actual muffler work there. He sold me the gasket to suit the piece of pipe I had brought with me, which had a little gash in it, about 1 cm long. I could have got it welded as a homer at where I work, but he said he'd do it for nothing. It was the end of the day, and he'd cleaned himself up ready to go home, so he said he'd do it the next morning. I arranged for my wife to go and collect it the next day, and told her to take him a packet of biscuits. When my wife went in the next morning, the guy brought the pipe in, but there were another man and woman also standing behind the counter, and this other bloke said it was going to cost $25. I think the guy who'd welded it didn't want to say he'd said he'd said he'd do it for free in front of what must have been his employers, but he should have done so. Anyway, my wife paid up because she didn't really know what was going on. I asked her if she'd given them the biscuits, and she said she did and they'd taken them. That was the part that really pissed me off the most. On top of an exorbitant price for two minutes work, they still took the thank-you biscuits. I have vowed never to have anything to do with Woolf Mufflers again, and never recommend them to anyone, as I think they are just money-grubbing A-holes. No good will shown at all.