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Mk4 Nav addresses won't delete

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Hi, I have a 2003 E39 touring & have fitted a Mk4 nav computer. It's working well except I can't permanently delete the addresses. It let's me delete them from the address book, but when I turn the ignition off & back on the addresses return. Any ideas?

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Hi, I have a 2003 E39 touring & have fitted a Mk4 nav computer. It's working well except I can't permanently delete the addresses. It let's me delete them from the address book, but when I turn the ignition off & back on the addresses return. Any ideas?

Firstly: ensure you have the latest firmware version loaded.

Check top right of Settings screen: the newest version is 4-1/100, which displays as 4-1/00

If you don't have the newest version, then upgrade with a V32 OS disc.

If you have the latest version, try deleting other items like last destinations and see if that helps.

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Firstly: ensure you have the latest firmware version loaded.

Check top right of Settings screen: the newest version is 4-1/100, which displays as 4-1/00

If you don't have the newest version, then upgrade with a V32 OS disc.

If you have the latest version, try deleting other items like last destinations and see if that helps.

Thanks for the response.

Already have V32 os installed.

Tried the last destinations, same thing.

There is a USA address there also. It was there when I purchased the Mk4.

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Thanks for the response.

Already have V32 os installed.

Tried the last destinations, same thing.

There is a USA address there also. It was there when I purchased the Mk4.

trying going back a few OS versions to V24, then back up to V32

that forces an entire reflash

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trying going back a few OS versions to V24, then back up to V32

that forces an entire reflash

After cleaning up after the quake, I finally got around to trying it & it fixed the problem.

Interestingly I had to burn the discs in mode 1 to make it work. Mode 2 burns just kept failing.

Thanks very much Jochen

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