davenz

just forget NZ web portal and the email address you already created under NZ. image you are in the country where your car originally from and go to their web portal, restart the register process.

ignore the connected drive NZ web portal. -www.bmw-connecteddrive.co.nz go to web portal where your car originally registered, if in AU then go to ---www.bmw-connecteddrive.com.au click register you will have to use another email address to register, do not use the same one you created under NZ web portal. activate your account through the email BMW send to you then you are good to add your car by entering 17 digits VIN number hope this help

hi guys, try register your BMW ID at connected drive web portal the country where your cars imported from, not under NZ web portal. for example, if you car is from AU then register ID at www.bmw-connecteddrive.com.au, NOT www.bmw-connecteddrive.co.nz works for me as im able to add vehicle to my account now.

same, i believe they just simply don't want to help because the vehicle is not NZ new. they dont care. actually i emailed BMW support and was advised that local dealer can simply help doing the region transfer and i should be be able to add my car after that, however...... not a good service as expected under such a big brand.