Warning - Beware of GPS.Cheapertracks.com

[crabstick 1]

Hi Guys,

Recently bought a navigation DVD from this guy which didn't work.., After reading a lot of positive stories on his facebook page and the blanket statement on his BMW page that I was led to from another forum which reads " These disk's suit: E87 1 series / E90/1/2/3 3 series / E60/1 5 series / E63/4 6 series / E70 X5 / Mini R56 "

I assumed with the above statement like most would that it would work.

I have an 05 Japanese e61 530i motorsport with the CCC full screen

Link to the page

http://www.gps.cheapertracks.com/BMW_Updates_Australia.htm

I have done a lot of digging on the net and it appears everyone else gets the same response once something does not go to plan - no response. The guy just takes your money and runs, Any negative feedback posted to his facebook page gets rapidly removed so it appears all is roses on an initial search.

When I got a link for the download a day or so after paying for the software, I found this chap is selling pirated genuine BMW software, which Im pretty sure is illegal.

It didn't work anyway and his response was to contact a dealer, which defeats the purpose of trying to do it on the cheap over the internets! Was not interested in my feedback at all and still advertises the same at the time I have typed this, that it will work for all of the above models with no mention of country of origin. Apparently I need to swap out my Nav computer, which I may do at some point.

To show a first hand view of his attitude towards his customers, he has setup a facebook page to name his customers who had issues and release their details on the net , blaming them rather than accepting some responsibility or offering some goodwill. https://www.facebook.com/pages/Common-Customer-Mistakes/1451005308484225

The only way I have got communication back with this guy is raising a dispute on paypal which isn't probably going to end in my favor but if enough people bother to do it it may help.

The price was only $74.99 aud and I figured the price is probably that amount so if it doesn't work, he figures people wont complain!

Buyer Beware

Edited July 5, 2014 by crabstick

[yng_750 247]

Hmmm tip off bmw legal dept

[hotwire 352]

Yes you are correct that the Jap Nav system is different & will not read any other market disc. I guess from his perspective they don't deal with ex Jap cars there to have struck that problem. Did you ask him on vehicle origin?

Either way, not a professional way the deal with the situation

Edit: I had the run around with another outfit in Aus a few years back: Navigation Systems Australia, where I was trying to obtain a NZ map disc for a VDO Dayton CIQ unit. He was assuring me the disc he had would work fine. Emails to & fro, He said it worked in BMW & VDO nav units. I smelt a rat as i knew the BMW disc would NOT work in the CIQ unit - I had been there. Once I questioned him, the emails became very terse & in the end him abusing me

Naturally I found another reputable source to help me

Edited July 6, 2014 by hotwire

[gps.cheapertracks 0]

Hi again Matt, I'm glad you are hearing what I've already told you from a totally independent source (hotwire). I bet it doesn't stop you continuing to use your IT skills to try & disrupt my websales though!?!

As my web feedback suggests, I sell what I advertise, unlike our Russian friends already mentioned in this thread...

It is not my responsibility to research what update a Japanese "Grey" import requires, I didn't even know it was a Japanese vehicle till you complained that the update didn't work. It then took me several emails & a photo of your GPS computer before I discovered it was an imported vehicle!

My website clearly states:

These are the current version's as supplied with new cars sold within Australia & New Zealand

FYI, The clue is in the fact that the word JAPAN is not in the description...!

As for the new FB page listing customer issues, I do not share private/personal info & it's there to help steer others from making the same mistakes all over again. I try to work with all my customers & see the purchase through to a satisfactory conclusion. However my support/sympathy is quickly removed when I meet a client with such a belligerent & entitled attitude after making a mistake, you know you never even admitted the mistake was caused by you not bothering to read the description, you still act as though I should've listed what countries it won't work for even though I only sell in AUS & NZ.

My apologies you feel this way, hopefully someday you'll see what has happened in a different light...

[E30 325i Rag-Top 2956]

Interesting, so how do you know this software is the same as that supplied with Aus and NZ new vehicles?

[crabstick 1]

Hi again Matt, I'm glad you are hearing what I've already told you from a totally independent source (hotwire). I bet it doesn't stop you continuing to use your IT skills to try & disrupt my websales though!?!

As my web feedback suggests, I sell what I advertise, unlike our Russian friends already mentioned in this thread...

It is not my responsibility to research what update a Japanese "Grey" import requires, I didn't even know it was a Japanese vehicle till you complained that the update didn't work. It then took me several emails & a photo of your GPS computer before I discovered it was an imported vehicle!

My website clearly states:

These are the current version's as supplied with new cars sold within Australia & New Zealand

FYI, The clue is in the fact that the word JAPAN is not in the description...!

As for the new FB page listing customer issues, I do not share private/personal info & it's there to help steer others from making the same mistakes all over again. I try to work with all my customers & see the purchase through to a satisfactory conclusion. However my support/sympathy is quickly removed when I meet a client with such a belligerent & entitled attitude after making a mistake, you know you never even admitted the mistake was caused by you not bothering to read the description, you still act as though I should've listed what countries it won't work for even though I only sell in AUS & NZ.

My apologies you feel this way, hopefully someday you'll see what has happened in a different light...

Wow, Look at you Mark, Pretending you actually know the meaning of customer service.

I was lead directly to the BMW page as I have stated http://www.gps.cheapertracks.com/BMW_Australia_V.19.htm - No mention of any domestic market restrictions, but we both know that.

Yes, I did feel entitled that as I paid $74.99 AU for something your website leads people to beleive works - from the way its worded, on all versions of the listed models.

To be honest I thought the site initially looked a bit dodgy as my 12 year old niece designs better websites.

Bit of background on Mark

Mark also goes by the name of "Pigzmickey" and a quick google search https://www.google.co.nz/?gfe_rd=cr&ei=dbi8U9_TE8iN8Qe-54DIBg#q=pigzmickey brings up pages and pages of google results, A majority of which He poses as a happy customer of his gps.crapertracks.com website and recommends everyone buy his gps discs, then he of course sells his pirated software and runs with the money, Then theres all of the home made porn sites and other stuff, bit of a sick guy, wonder if his wife is aware she is an internet star ?You grubby bugger Mark!

http://forum.e90fanatics.com/showthread.php?t=1024773

http://www.e90post.com/forums/showthread.php?t=392089&page=2

http://www.ls1.com.au/forum/archive/index.php/t-133076.html

http://badbuyerlist.org/buyer/3de10b32ab1c3f40b571

http://www.forummba.com/thread-140121-1-1.html Hes a crim too -

pigzmickey Wrote:

> This is pretty strange!

> My CO has asked for another set of PCC's, as the original set are now

> about 9 - 10 months old. My agent said they were going to knock me back

> on the criminal record, but now they have decided against that.

>

> Nothing has changed on my PCC's, so fingers crossed...

>

> --

Geeze Pigz

You must be abit nervous, but as they are requesting new PCCs it sure

sounds more promising....

Good luck!

http://fixmygps.info/forum/showthread.php?tid=1128&pid=12453

http://boardreader.com/tp/Don%20Deal.html

I wont post the grubby ones as they are NSFW

Mark, If I had the time to waste using my IT skills to disrupt your website sales, You would no longer have one, unlike you, I am a professional.

Mark Anthony James Moore, Aka Mark Antony James aka Pigzmickey

Refund my money and all will be good in the universe.

Edited July 9, 2014 by crabstick