For those of you who donâ€™t know me, my name is Andrew. I have been involved in the NZ car scene for at least the last ten years. I am one of the admin for SNZ and an active member of different car forums. Over the years I have organised and run multiple trackdays and other events. During this time I have built my own race car and had dealings with many companies as well as 100â€™s of forum members from different forums. I have never had an issue that couldnâ€™t be resolved until recently and think its only fair to give a heads up so that others donâ€™t have the same problem.
During my saga with Jack Kofoed I have run into no less than 5 other people who all have similar stories and some are still having issues.
It all started back in March with this thread
Jack was advertising hankook slicks for sale. After some negotiating I offered to pay $400 and Id organise shipping or $440 inc shipping. Jack agreed to the later and I deposited the money on March 21st with Jack saying he would get them sent asap.
On March 25 2013 Jack confirmed that he received the money via PM and said they were being sent asap.
On April 10th I still hadnâ€™t seen any sign of the tyres. Jack PMâ€™d me saying â€œGuys came and picked up the tires late last week so should be with you any time now. â€œ
Come the 18th April there was still no sign of tyres and Jack had stopped replying to my PMâ€™s.
April 24th rolled around and still nothing and no contact.
Being that I had no other way of contacting Jack, on May 1st I decided to send him a message through his facebook page as he was regularly active on there. He immediately responded apologising saying he didnâ€™t have a computer for the last week and that the tyre shop messed up and sent the tyres back to him and not to me. He has since sent 6 tyres now (originally bought four) and they are on their way.
May 13th â€“ still nothing. I asked for a tracking number and courier company as well as what date they were sent. No reply.
May 20th â€“ Jack responds saying he has now sent 8??? And they will arrive 100% this week.
May 28th â€“ still nothing. I asked for tracking number or receipt details again. Again â€“ nothing.
May 29th â€œHey bro, Was taking too long so I got them sent to Carters at the mount. So they will be there ready for pick up sometime this week. Cheersâ€
June 2nd â€œHey bro, They should be at Carters at the Mt by Tuesday. Will confirm asapâ€
June 12th I phoned Carters Mount and they knew nothing about them. When I mentioned Jacks name they had no idea who he was either. I advised Jack of this and he responded saying â€œIt's on a stock truck from Carters pukekohe. Will call my guy there tomorrowâ€
June 14th â€“ I keep asking and nothing gets replied to.
June 25th â€“ Jack blames Carters Pukekohe saying they know all about them and 8x should have been sent.
June 28th â€“ I phone Carters again and same story, donâ€™t have a clue about what im talking about. I tell Jack this and he acts surprised and says he might just have to drive them to me.
July 1st â€“ no update and wont reply to my messages
July 5th â€“ same as above
July 8th â€“ obtain a cell number. Text and phone but no reply to either
July 9th â€“ get a new cell number from his race page and email signature, still no reply to either texts or calls.
July 11th â€“ I ask for an address so I can pick them up â€“ still no reply.
I got hold of an email address and sent him an email from my work address (@police.govt.nz) and suddenly I get an immediate reply. Jack makes excuses that he didnâ€™t get any alert on FB about the messages (even though he has posted on that page) Again Jack goes into detail about how Carters Pukekohe sponsor him and everytime he asks they have promised they are being sent on a stock truck to Tauranga for me to pick up. Says he will go down to the store tomorrow and see whats happening.
July 17th â€“ I havenâ€™t heard anything so I send another email.
July 19th â€“ still no reply so I sent another email.
July 22nd â€“ I decided to phone Carters Pukekohe and see what the story was. I spoke with the guy in charge of the race stuff and who has been dealing with Jack. He advises that although he has some of Jacks tyres there, Jack has never asked him to send them anywhere. In fact they havenâ€™t had contact with Jack for some time since he owes Carters some money. I fill him in on my story and he isnâ€™t surprised in the slightest, saying hes heard it all before. When I asked about them sponsoring Jack, they said they used to but that deal went sour and Jack owes them $$$$.
After a couple of phone calls, Carters and I have managed to sort something out but I am still yet to hear from Jack. Throughout the whole episode Jack continuously blamed everyone else even though he hadnâ€™t made any steps to actually complete the transaction that we started back in March.
I think everyone will agree that Jack having my money since March 25th and then making no attempts to actually get the tyres sent to me is just not on. We donâ€™t need people like this in our community and like I said right at the start, throughout this I have come across at least 5 others who have all had similar experiences with Jack.
Not wanting to get anything out of this but just wanting to warn others of my experience with Jack Kofoed.