Choo 16 Report post Posted January 18 Hello there, I'd appreciate some advice on a Bluetooth audio problem I'm facing. Bluetooth audio suddenly stopped working properly a few weeks ago. Spotify, podcast apps all don't play but phone calls work. I use an android phone. I've tried: resetting the idrive, deleting then reconnecting the car in my phone Bluetooth menu, deleting my phone from the car Bluetooth menu, and yes I have checked volume control too. Tried to use my VIN to download a software update but the BMW website didn't recognise it. Any ideas for what else I can try? I'm just about to give up and buy a cable to plug into the aux port. Thank you very much for any advice you could provide. Quote Share this post Link to post Share on other sites
freaknout 47 Report post Posted January 18 If the BT connection is still available it looks like a phone issue. Perhaps there's been a phone OS update or the BT profile has changed. That's where I would be looking. 1 Quote Share this post Link to post Share on other sites
Choo 16 Report post Posted January 19 (edited) 9 hours ago, freaknout said: If the BT connection is still available it looks like a phone issue. Perhaps there's been a phone OS update or the BT profile has changed. That's where I would be looking. I don't remember when my phone OS updated but weirdly the phone still connects to other bluetooth devices just not my car. Also, I tried my work iPhone and that too did not play audio. Anyway, thanks for your feedback. Edited January 19 by Choo Quote Share this post Link to post Share on other sites
The Bimmer 11 Report post Posted January 19 If your vehicle have factory option 6NS(Enhanced Bluetooth) or 6NL(Handsfree Telephony). Quote Share this post Link to post Share on other sites
freaknout 47 Report post Posted January 19 15 hours ago, Choo said: I don't remember when my phone OS updated but weirdly the phone still connects to other bluetooth devices just not my car. Also, I tried my work iPhone and that too did not play audio. Anyway, thanks for your feedback. You said in your opening post that you could still make phone calls via BT? Or have I misunderstood? If you can still connect to the car via BT (with voice calls) then if you've the option enabled it's likely a setting in the car or phone somewhere. 1 Quote Share this post Link to post Share on other sites
F10er 65 Report post Posted January 20 Have you checked the in the settings of the phone. You can turn bt audio off in there. 1 Quote Share this post Link to post Share on other sites
Choo 16 Report post Posted January 20 Thank you for the suggestions. I'll try to dig deeper in the phone's bluetooth settings.. Quote Share this post Link to post Share on other sites
