kiwi535 538 Report post Posted January 13, 2007 Bad service though, things like that shouldn't happen.But they do happen and the worth of your service provider is what they do after the fact....I want to see what happens when Cain goes into Coombes Johnston and complains,that should be the subject of this thread.I have dealt with them a ouple of times they were fine(brake light switch,and replacement brake light switch!) Quote Share this post Link to post Share on other sites
M3_Power 636 Report post Posted January 13, 2007 (edited) Yes, if you can find a specialist for them. I was happily taking the car to Dean at Motorscience after Glenn left McMillans. Anyone familiar with Northland Prestige mechs? Will be going in for the first service soon and wondering if they will be ok. Glenn now runs Northland Prestige Service centre (used to be with Team McMillan - and by far one of the best service advisors there). He's a very good personal friend of mine (we practically grew up together and lived around the corner from each other when we were young) and a top bloke and very knowledgeable when it comes to BMWs - he spent a good near 3 years in the UK with a top BMW service centre and prior to that a very qualified autoelectrician and mechanic in New Zealand (started in Ford and then moved onto quite a few other brands). He's got one very good South African mechanic up there at the moment and is trying to get another soon. Edited January 13, 2007 by M3_Power Quote Share this post Link to post Share on other sites
greenday-rulz21 6 Report post Posted January 13, 2007 QUOTE(Nick021 @ Jan 13 2007, 10:34 PM) * Bad service though, things like that shouldn't happen. QUOTE(kiwi535 @ Jan 13 2007, 11:36 PM) But they do happen and the worth of your service provider is what they do after the fact.... I want to see what happens when Cain goes into Coombes Johnston and complains,that should be the subject of this thread.I have dealt with them a couple of times they were fine(brake light switch,and replacement brake light switch!) -------------------- Yea, not saying the service is bad alround, as far as I know jerry clayton took the tyre off and corrected it theirselfs and if they're going to do that they should know what they're doing. And i bet the guy who did it knew he had done, you couldn't miss it. Take the 540 there for everything and they always do a top notch job, they do have a habit of finding a problem and fixing it before you know even if its going to cost a lot. Quote Share this post Link to post Share on other sites
Antallica 15 Report post Posted January 13, 2007 Glenn now runs Northland Prestige Service centre (used to be with Team McMillan - and by far one of the best service advisors there). He's a very good personal friend of mine (we practically grew up together and lived around the corner from each other when we were young) and a top bloke and very knowledgeable when it comes to BMWs - he spent a good near 3 years in the UK with a top BMW service centre and prior to that a very qualified autoelectrician and mechanic in New Zealand (started in Ford and then moved onto quite a few other brands). He's got one very good South African mechanic up there at the moment and is trying to get another soon. That's awesome, cheers for that mate. Have loved the place so far so will continue to go there Quote Share this post Link to post Share on other sites
Andrew 30 Report post Posted January 14, 2007 It was policy when I worked at a stealer to change all plate surrounds. Don't blame the poor groomer that did it. CJ Tauranga were sweet to me when I was there. Quote Share this post Link to post Share on other sites
Hartage 0 Report post Posted January 14, 2007 Dont get me started ! Go on, whats wrong with Shellys?? Quote Share this post Link to post Share on other sites
isis 16 Report post Posted January 14, 2007 It was more like 280 per side for the fronts! How much for wheel bearings? I got charged $400!!! for both of mine?? Quote Share this post Link to post Share on other sites
cainchapman 0 Report post Posted January 14, 2007 I'm not blaming the Groomer. What gives them the right to change anything on my car without my permission? Why didn't they re-programme the radio for BOP stations while they were at it? Is it a BMW Corporate policy or do dealers just take it upon themselves to do it. Believe me, the next time I see Mark Gilbert, he'll get an ear full. Quote Share this post Link to post Share on other sites
318isCoupe 0 Report post Posted January 14, 2007 Number plate surrounds are easy to remove. I'd definately want to keep a positive relationship, especially with your local dealer. Coombes Johnston has always been great to me, better than other mechanics who've done things like disconnect my alternator, burn out fuses and forget to re-attach bits of trim, indicators etc. For some reason last time my car was serviced my mechanic decided to take my kidney grills out and they're still not sitting right. Quote Share this post Link to post Share on other sites
cainchapman 0 Report post Posted January 14, 2007 Number plate surrounds are easy to remove. So, I remove them and replace them with what? And you appear to be comparing an average service provider with a dreadful service provider. This doesn't make either one satisfactory. I always buy my parts from BMW and will continue to do so. You are incorrect in saying that "I" need a good relationship with them. For a business to suceed, they need to generate a good relationship that is mutually beneficial. And goodwill is a major component of this. What is the benefit to me of changing my number plate surrounds? Please answer that. Quote Share this post Link to post Share on other sites
318isCoupe 0 Report post Posted January 15, 2007 (edited) What is the benefit to me of changing my number plate surrounds? Please answer that. That's up to the company, If they believe there is a benefit in you having their number plate surrounds.. and not just free advertising for them. Then it's ok.. But in this case it doesn't sound like there's any benefit to you.. unless your old numberplate surrounds were faded and worn (Personally, I prefer just having the number plate without a surround) If it's a company policy or the norm to change peoples number plate surrounds without their consent.. which it quite possibly is, Then maybe you should ask them why that is. Maybe try and convince them to give you cheaper services in exchange for the advertisement space on your car? Edited January 15, 2007 by 318isCoupe Quote Share this post Link to post Share on other sites
StylesM5 0 Report post Posted January 17, 2007 What is the benefit to me of changing my number plate surrounds? Please answer that. Do like I did and just have no surrounds. Nobody gets to advertise anything for free on any of my cars. The first thing I do with any new car is remove all free advertising. If they want to advertise they can pay for it. North Harbour Ford are good, the plates on the Territory are still "naked". Quote Share this post Link to post Share on other sites
bmwsparkle 3 Report post Posted January 18, 2007 Yo, any recomendations for a good BMW mechanic in Palmy?as tim said, eurotech is good. Id personally possibly go with Peter Beck down bourke st. Good racer. Builds wicked cars. If you dont mind travelling to feilding then I can highly recommend Graeme at HG services. Good mate of mine and has worked on my car for years. Also builds wicked cars. Just tell him sparkle sent you. Quote Share this post Link to post Share on other sites
BMW POWER 2 Report post Posted January 18, 2007 It was policy when I worked at a stealer to change all plate surrounds. Don't blame the poor groomer that did it. CJ Tauranga were sweet to me when I was there. On "Service" cars Andrew? Starange dealership. We only change surrounds when there has been a trade-in. Quote Share this post Link to post Share on other sites
