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SteveArmy90

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SteveArmy90 last won the day on August 22

SteveArmy90 had the most liked content!

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About SteveArmy90

  • Rank
    1st Gear
  • Birthday 07/22/1990

Previous Fields

  • Name
    Stephen Keast
  • Location
    Featherston
  • Car
    2008 135i import

Profile Information

  • Gender
    Male
  • Interests
    Military Vehicles, PC Gaming (sim racing, Milsim FPS like Post Scriptum or Arma), Walking.

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  1. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    Sorry for the late reply. The forum doesn't seem to be showing me notifications on my phone. Now that I'm not on my phone, here's a more detailed response. The dealership Responded to my tribunal application one week and one day into the negotiation window. They gave me the following two options: 6x Second hand ex-Australia with 1 year warranty - $1400 6x New Injectors from A European workshop in Auckland - $3750 They stated that since the car is second hand, the fix should be using second hand parts too. What a crock. How would I know what index they are, how many hrs/km's they've done etc etc. Right up into the court process they're still trying to cheap out as hard as they can. My Lawyer said now that they have offered for all six injectors and an option which include new ones, my argument would be significantly reduced for a refund. Upon that advice and considering the fact that the dealership is willing to at least look at a proper fix now, I'm pretty happy to look at repairing it anyway. It has to be the right repair, though. I wrote back outlining my above concerns, and said that I would not accept second hand injectors. They contacted me really late in the two week negotiation period, so I proposed the following: The dealership accepted that an extension would be handy. I applied and was granted an extension until Friday the 19th. By "Any found faults", it would of course be negotiated. I wouldn't hold them up for anything outside of the original issue like transmission, VANOS, ETC. However, if there is anything else in that fuel system that's wonky, like the HPFP, I will be going them for that, too. If the dealership is committed, they will easily have the car picked up and have a diagnosis/price in 5 days. I got mine in two days from my own workshop. So if they don't do anything by the coming Friday, I'll proceed to a hearing and see what is ruled.
  2. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    I have a response. They want to replace all six injectors in Auckland with Ex-Australian second hand injectors with a 1 year warranty. My obvious first thought is hell no. As the MVDT Require you to not act in contempt of the other party or any process I'm too scared to write back to them yet. Waiting on my Lawyer.
  3. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    Still No contact from the dealer after the first week of the MVDT's grace period. It won't look too good for them if they don't get hold of me about my car by the coming Friday.
  4. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    The MPS was pretty good but they both wore out suspension components at a crazy rate. I was doing rear sway bar links every 20,000km. I enjoyed the Honda much more as a car. In fact it would be my favourite car to date. The Honda did a knock sensor, alternator, both axle seals, two door solenlids in a year. Ishould have done the n55 thing in hindsight. I'm not even looking at a "next car" until I find out if it's getting fixed or not 😁
  5. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    This. I could not have worded it better than this no matter how hard I tried. They could have fixed it properly and I absolutely gave them the chance when I didn't have to. I'll quote something else before I continue. If I had taken the 2x Injector fix, I would have still had a faulty car and would have lost a massive amount of clout in my argument. My workshop didn't tell me about this until later in the piece, but the latest scan report that they sent to the dealer on the 28th August actually showed five faulty injectors. I've only been spouting on about two injectors as that's what I had heard from the dealer and the earlier scan report, so the dealer was banking on me not finding out about the later scan report as well. Just another lie from them. Unfortunately, this absolutely had to turn into a clusterf**k to have any form of productive outcome. It didn't need to, but with they way they acted, it had to. I've read a lot of results from the MVDT since I've applied. I've seen that all of the people that let a dealer fix their car, only to have it done badly, lose. The MVDT State in the notes of these cases that claiming for a refund on a problem they've allowed to be fixed can't happen. So if they fixed two, and three more failed, I'm in the pot for it by the looks of it. The fact that I said I would let them fix it then went back on it is the grey area I'm concerned about. Hopefully the MVDT sees my justification in the lying that's gone on. I will remain tight lipped about what I read until it's all over. I read lots about HPFP's and Wastegates. Injectors at 50,000km though? At full market price? My rights are my rights and I shouldn't have to get in it and barely get home before not being able to drive it. Unfortunately it's on them and they surely must be aware of that risk. If I had to keep it, I wouldn't want to flick it, I would just want it to be fixed properly. I'm all about peace of mind and if I have peace of mind, I'll be sweet and still love the car. I just don't want any form of relationship with the dealer and I want to give it back while I can. Everyone is right here. I have the right to return, I can see that second hand cars have problems, it could just be bad luck for the dealer, I've read about them, indeed etc etc etc. There are lots of perspectives but I will take the stance that I take while I can because I'll never be in a position as strong as I am now. I would really like to thank you, @M3AN, for your encouragement in this. It was because of your comments that I started taking notes early, researched my rights, and treaded as carefully as I did. I owe you beer mate.
  6. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    That sounds awesome! I'm trying to get over to War and Peace next year. I've never been to the UK. Bovington is definitely on the list and I've heard a lot of awesome things about it.
  7. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    Car history from the time I got my licence 13 years ago is: 1.8DOHC Manual '97 Lancer 2000 2.5V6 Manual Galant 2006 Gen1 Mazda MPS 2010 Gen2 Mazda MPS 2005 K20A Accord Euro R Now this.
  8. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    Holy crap it's so bad! Just looked at it on a computer hahaha. I don't even know what I recorded it with. I think it was with a Nexus 6p which didn't stabilize 4k.
  9. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    Yeah it probably was. I wouldn't have bought the car if I didn't like it! You know how it goes, one bad experience makes them seem cursed 😉. I'm a military vehicle collector and it's much the same. Expensive and hard to justify hahaha. Source: M41
  10. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    I don't know what I'd get next. I'm trying not to research cars and get the I-wants because I could still end up saddled with this one. NOT a 135i 😂
  11. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    I sent my MVDT claim off today. I spent full time these last two days compling all emails into a chronological order. Two dealerships ended up sending me the service bulletin. I wrote a cover letter and cited that I wanted to claim a full refund plus compensation for payments made on a car I can't drive. I especially cited section 18 of the CGA and fully justified each point blow by blow. I included my blow-by-blow timeline. I sent the service bulletins and the latest diagnosis showing 5 rooted injectors to the director of the dealership as well as a notification that I'd applied to the MVDT. I didn't give him the option of repair now. I tried to get him to fix it properly three times. He can take the evidence and choke on it. This bad boy is the product of a lot of hard work and time. Hopefully it pays off!
  12. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    That's exactly what they told me. Wonder if it's a widespread thing or if we both had the same dealer.....
  13. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    I heard back from the dealer today. The director said that he had talked to multiple people and they all said that he only needed to replace 2 injectors. I rang BMW Dealerships and asked for any advice. I talked to Wellington, Auckland, Christchurch, and Hastings. Everyone but Hastings/Manawatu declined. Shoutout to Stephen from BMW Manawatu, who actually looked up my car and sent me this service bulletin. I am getting the most up to date diagnosis from motorworks sent to me to confirm that the faults are in two different banks. Please find the bulletin attached to this post 😁 hastingscopier@hawkesbaybmw.co.nz_20180925_152424.pdf
  14. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    Thanks mate, I've got a cap on my lawyer's cost. They have produced me with their findings and have told me to go to MVDT first. It's a flat $50 fee and I can go as many times as I want. You're also not allowed a laywer there so that would save on costs too. They have said if that fails, we will take it further. I've given them one final chance to do all 6 injectors or nothing at all.
  15. SteveArmy90

    Newly purchased 135i running badly - beginning of a saga?

    The first fault happened 9km after purchase. The ECU was completely clean of faults before the purchase km's and there were two or three faults happening. They all happened on the 600km trip home. Bit of a freak thing to have all of them suddenly happen at once just after purchase.. I've calmly asked for my money back multiple times, they refused. From then, the process of repair took three weeks. I was nothing but co-operative and professional to them. All that I have done is sit back, take notes and accept everything they say. I've then passed it all onto my lawyer. I took the car home and my Lawyer sent his letter on the first day that the car could have possibly been fixed. That day was last Tuesday. They lied to me about changing the repair to a significantly cheaper one once they had to pay for it, they tried to whisk the car away to auckland, and the service manager lied over the phone to me on multiple occasions. I had evidence to the contrary of what he was telling me in my hand in one of the calls. I never accused him of lying even then. Even after hearing all of this, the Director used his first email contact with me to accuse me of being extremely uncooperative, with not being happy with the repair and therefore holding the process up substantially. He stood by his lying staff and, in the most professional language, used his email to blame the fiasco on me and deny any responsibility to the laws on the front page of his sales agreement! In light of the above, I think it's actually quite appropriate to question their pre-sale practises. You'll see how I worded it when I post it all at the end. It's in no way worded to provoke a reaction. I'm the first to admit my faults but I actually can't think of a way that I could have done this better. Edits are for readability.
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