*Glenn* 854 Report post Posted October 19, 2009 (edited) I've had no friggen broadband since 9.00 this morning... I wont go into it in detail...but you wouldnt believe the run around I've had today from idiots that supply this service. And to top it off... I've been dealing with people in the Philippines all day.. trained to speak American English ????? WTF where is all this going ??? BTW.. just got home...but no connection at work yet. Its a problem with East Auckland users... and they cant even indicate when its going to be fixed ??? Edited October 19, 2009 by *Glenn* Quote Share this post Link to post Share on other sites
AN E30 Fan 1 Report post Posted October 19, 2009 BTW.. just got home...but no connection at work yet. Its a problem with East Auckland users... and they cant even indicate when its going to be fixed ??? Thats weird im in East Auckland and I've had no problems with my internet all day. Quote Share this post Link to post Share on other sites
Kaz 64 Report post Posted October 19, 2009 Have a drink or ten while your waiting! What broadband company are you with? Quote Share this post Link to post Share on other sites
*Glenn* 854 Report post Posted October 19, 2009 Have a drink or ten while your waiting! What broadband company are you with? Telecom They say they are trying to sort it..its affecting different areas.. I dont have a problem here at home though...I'm in Hunua Quote Share this post Link to post Share on other sites
Kaz 64 Report post Posted October 19, 2009 (edited) Thats probably the problem with big companies, they don't really care too much about one person because they have so many more. We are with a much smaller, local based company (The Packing Shed) and they seem fix problems almost straight away when we get them. Edited October 19, 2009 by Kaz Quote Share this post Link to post Share on other sites
Driftit 2078 Report post Posted October 19, 2009 I am with Telecom in Bucklands Beach. The Howick/Highland Park exchange is still up. Occasionally you will get someone who knows what they are talking about Glenn. But it is so bloody rare these days. I would rather put up with a problem than deal with overseas call centers most of the time. Quote Share this post Link to post Share on other sites
pjay 8 Report post Posted October 19, 2009 Outages sorry Glen. No ETR as of yet. Majority of East Tamaki/Botany and more affected. PM me for updates if you like Quote Share this post Link to post Share on other sites
BreakMyWindow 1874 Report post Posted October 19, 2009 Your on one of these DSLAM's no doubt : Customer and Service Impact Up to 1640 Wholesale Broadband and 113 Corporate Data customers will be experiencing a loss of service. Known affected parent nodes listed below: ETM-DSLAM-01 ETM-DSLAM-02 OAA-DSLAM-02 HCK-DSLAM-02 Quote Share this post Link to post Share on other sites
DRTDVL 0 Report post Posted October 19, 2009 we had a 6 month battle with Telstraclear about our internet connection quality, who wholesaled from telecom in Wiri. Telstraclear ended up installing a very nice wireless connection setup for us free of charge... Quote Share this post Link to post Share on other sites
bellicose 9 Report post Posted October 19, 2009 Ah the joy of having wireless broadband, 10gig at $40 per month lol. Friend of my GF owns his own wireless company, any probs and he's here within an hour. Quote Share this post Link to post Share on other sites
APT 195 Report post Posted October 19, 2009 We lost our internet today aswell.. By the way its double P in Philippines. Quote Share this post Link to post Share on other sites
antil33t 90 Report post Posted October 19, 2009 Mine's been all good. Though it's got some odd quirks, International is FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU UUUUUUUUUUUUUUUUUUUUUUUU slow. You actually cannot get on Bebo (flatmate complains) and some international sites will take half a year to load. this is with slingshot. Quote Share this post Link to post Share on other sites
*Glenn* 854 Report post Posted October 19, 2009 (edited) It better be working when I get to work this morning Edit:... its all good were up & running again Edited October 19, 2009 by *Glenn* Quote Share this post Link to post Share on other sites
deeveus 81 Report post Posted October 20, 2009 It better be working when I get to work this morning Edit:... its all good were up & running again Hi Glen, provided your with Telecom broadband the best number to call is: 0800 116 110 Calling that number gives you a 90% chance that you will get a Kiwi on the other end. When you had the outage did you have DSL ? Quote Share this post Link to post Share on other sites
*Glenn* 854 Report post Posted October 20, 2009 Yes we had DSL. It was just a localised problem with broadband in one of the exchanges in our area according to Telecom. It's all good now though Quote Share this post Link to post Share on other sites
