Computer help urgently needed

[briancol 3]

Some ba***rd has hacked both my hotmail and gmail accounts and it seems, changed the passwords.

Does anyone here know how to fix this?

[*Glenn* 854]

That would be why I got this this morning:

From : Brian Collis [[email protected]]

Hi,

I'm writing this with tears in my eyes, I came down here to Wales,United Kingdom for a short vacation, unfortunately i was mugged at the park of the hotel where i stayed,all cash,credit card and my cellphone was stolen but luckily for me i still have my passport with me.I've been to the embassy and also reported the incident to the Police here but they need more time for investigation but that's not helping issues at all because my flight leaves few hrs from now but i'm having problems with the hotel bills and the hotel manager won't let me leave until i settle the bills about ( $1250 USD ).Can you help me out pls or How much can you help with? I'll pay you back when i get back home pls

I'm freaked out at the moment.

Brian

No virus found in this incoming message.

Checked by AVG - www.avg.com

Version: 9.0.864 / Virus Database: 271.1.1/3231 - Release Date: 11/01/10 20:35:00

[dirtydoogle 383]

Could you set up a Yahoo email or something of the sort, hit the "I forgot my password" option on your Hotmail/Gmail accounts and have the password sent to your new account? I'm sure you can do something similar to that..

[decebal 0]

Have your security questions for re-setting your password changed too? If not reset your password. Contact google and windowslive admin now!

[briancol 3]

That would be why I got this this morning:

From : Brian Collis [[email protected]]

Hi,

I'm writing this with tears in my eyes, I came down here to Wales,United Kingdom for a short vacation, unfortunately i was mugged at the park of the hotel where i stayed,all cash,credit card and my cellphone was stolen but luckily for me i still have my passport with me.I've been to the embassy and also reported the incident to the Police here but they need more time for investigation but that's not helping issues at all because my flight leaves few hrs from now but i'm having problems with the hotel bills and the hotel manager won't let me leave until i settle the bills about ( $1250 USD ).Can you help me out pls or How much can you help with? I'll pay you back when i get back home pls

I'm freaked out at the moment.

Brian

No virus found in this incoming message.

Checked by AVG - www.avg.com

Version: 9.0.864 / Virus Database: 271.1.1/3231 - Release Date: 11/01/10 20:35:00

Probably some dirty Nigerian scammer

[briancol 3]

Have your security questions for re-setting your password changed too? If not reset your password. Contact google and windowslive admin now!

I have contacted them and they want $75.00 to advise me on how to fix it. They are as bad as the scammers.

[*Glenn* 854]

Ring Andrew (FLYRAT)

[briancol 3]

Ring Andrew (FLYRAT)

That was the first thing I did but he's not answering his phone. Must be busy or in a meeting.

[cliffdunedin 8]

I have contacted them and they want $75.00 to advise me on how to fix it. They are as bad as the scammers.

Explain to them its been hacked and sending your contacts scam-mail and get them to disable/delete the account...a friend had the same thing happen to him but they were sending everyone viagra and drug spam.

Only downside is you lose contacts and old e-mails

[polley 916]

Use the secret question password reset, if they have changed that you are pretty much boned unless you can prove to hotmail or gmail that you are the owner of the account.

[briancol 3]

Use the secret question password reset, if they have changed that you are pretty much boned unless you can prove to hotmail or gmail that you are the owner of the account.

I can't get into either account to be able to change anything.

And I'm expecting important business emails

[polley 916]

I can't get into either account to be able to change anything.

And I'm expecting important business emails

I take it you have tried this?

Hotmail:

https://account.live.com/ResetPassword.aspx...900&lc=1033

Gmail:

https://www.google.com/accounts/recovery?co...p;ltmpl=default

[Docile 64]

From: ******@hotmail.com

Subject: Help!!!

Date: Sun, 31 Oct 2010 09:47:45 +0000

Hi,

I'm writing this with tears in my eyes,my family and I came down here to North Wales, United Kingdom for a short vacation. unfortunately,we were mugged at the park of the hotel where we stayed,all cash and credit card were stolen off us but luckily for us we still have our passports with us.

We've been to the Embassy and the Police here but they're not helping issues at all and our flight leaves in few hours from now but we're having problems settling the hotel bills and the hotel manager won't let us leave until we settle the bills. Well I really need your financial assistance..Please, let me know if you can help us out?

Am freaked out at the moment!!

Jason..

lol seems like its going around

[bravo 35]

Yep, a colleague got a very similar email from a friend who happened to be overseas at the time. Whilst it sounded obviously like a scam, they replied to be sure. The scammer then replied with a bunch of personal details to "prove" he was who he said he was. Obviously these had been taken from other emails. My colleague came to me for advice. I said scam, but if you're worried ask them something only your friend would know. He never got another reply.

They're getting cunning.

[Docile 64]

lol so tempting to reply ... haha what should i ask lol i should lead them on hhahah 'how much do you need?" LOL

[Nobimmer 694]

Woah, that is intense. Good luck mate.

[briancol 3]

Looks like I might have had some luck with my gmail account. Google have sent a message to my partners Orcon email account but I can't get in there until she gets home from the Ellerslie races with her password.

[5amchris 45]

https://windowslivehelp.com/PasswordReset.aspx

Try that man i have used before and has worked for me.

Goodluck.

[antil33t 90]

my Gmail account has been attacked f**kING OFTEN.

So often it's name is now Jamie. f**kers.

I have it binded to my cellphone.

Now i just use my ISP email for anything important.

[polley 916]

Use better passwords?

[Docile 64]

sooo i just had to reply. and said "do you still need the money? if so how much?"

and he just replied:

"Glad you replied back to my email.As I explained to you earlier, phone cables were ripped off and the Hotel's Database was compromised which means no phone calls nor credit card payment.We have nothing left on us and I'm grateful to God that we still have our lives and passport cos it would have been worst if they made away with our passport. well all we need is just $1,750 and you can have it wired to me via Western Union. Here's my info below

Receiver's Name: Jason Walsh

Location: 30 Leicester Square, WC2H 7LA,

London United Kingdom

As soon as it is done, kindly get back to me with the confirmation number. Let me know if you are heading to the Western Union outlet now???

Jason..."

something wrong with this:

1) this was his only 2nd reply and have never told me that the "phone cables were ripped off" LOL so unlikely.

2) hotel database compromised? LOL!!

Edited November 5, 2010 by Docile

[polley 916]

go to 418 eater and grab some ideas off there.