albert72 0 Report post Posted July 8, 2013 (edited) Anyone ever dealt with BMW Parts Online (Ladies Miles Motors Co. Ltd) in Ellerslie? Edited July 8, 2013 by Tom325 Quote Share this post Link to post Share on other sites
jeff002 23 Report post Posted July 8, 2013 I PREFER HELL BM.better on price. Quote Share this post Link to post Share on other sites
Driftit 1959 Report post Posted July 8, 2013 Depends on what you are after. New or Second hand. Old BMW's like E30/36/42/39 or newer ones? Have dealt with them a number of times for hard to find modern BMW parts. Quote Share this post Link to post Share on other sites
albert72 0 Report post Posted July 8, 2013 Bought a steering wheel from them last month. Listed on trademe as mtech 2 for e30. When it was delivered, turned out to be for an e36. They told me that they will refund my payment as soon as I sent them back the item. So I posted it back to them on the 26 June which they got the same day. But up to now, still no refund. Rang them today to follow up and I was told that it is now up to their accounts people and I shouldnt be chasing them. So argued my case stating that its already been 2 weeks since I returned the item. And guess what, they hung up on me. Geez, talk about customer service! Quote Share this post Link to post Share on other sites
Michael. 2312 Report post Posted July 8, 2013 Yeah I wouldn't personally deal with that sort of crowd tbh. I remember they used to be in Ellerslie with broken BMWs in the forecourt to their shop, not the best of looks. I think Ray or Brent has pretty much all the parts anyone would need. If not Ebay / Pelican Parts. Quote Share this post Link to post Share on other sites
albert72 0 Report post Posted July 8, 2013 Yeah I wouldn't personally deal with that sort of crowd tbh. I remember they used to be in Ellerslie with broken BMWs in the forecourt to their shop, not the best of looks. I think Ray or Brent has pretty much all the parts anyone would need. If not Ebay / Pelican Parts. [/quot Was just tempted to click buy now. $100 buy now + freight for a mtech 2 370mm e30 steering wheel.... sounds too good to be true. Guess have to learn it the hard way. Still keen to get my money back though Quote Share this post Link to post Share on other sites
dr_kahu 8 Report post Posted July 8, 2013 When I lived in AK and was looking for some headlights I found that they didn't return my calls as promised, and neither returned my e-mails after that too. So I thought "F*** them" and moved on. Quote Share this post Link to post Share on other sites
Ahmedsinc 414 Report post Posted July 8, 2013 When I lived in AK and was looking for some headlights I found that they didn't return my calls as promised, and neither returned my e-mails after that too. So I thought "F*** them" and moved on. Their shop is only 2 blocks from my place. Have been in twice asking for prices after not responding to email queries, both times was treated like something stuck to the fur of their dogs arse. Only went in the 2nd time out of desperation. Never again. Avoid! OP, pop round there with a nice 32oz Estwing and tell them it's your proof of purchase so you can claim your refund Quote Share this post Link to post Share on other sites
allan 295 Report post Posted July 8, 2013 now now the pen is mightier than the sword don't you know, oh sorry 32oz east wing but its more fun to smash things Quote Share this post Link to post Share on other sites
Nobimmer 694 Report post Posted July 8, 2013 Every time I have had the pleasure of dealing with them they have been fkn useless in every aspect of their service. +1 re: BFH Quote Share this post Link to post Share on other sites
albert72 0 Report post Posted July 8, 2013 If Trademe can't help with a refund, will probably file a complaint to the commerce commission. Hopefully my case is valid enough to teach these clowns a lesson Quote Share this post Link to post Share on other sites
Driftit 1959 Report post Posted July 9, 2013 Are these the guys who use to be in the old Gas Station? I think I have them mixed up. If so they are totally useless and very shifty. Went to pick up an E38 front bumper from them to find they were trying to palm me off a shoddy fibreglass copy. Quote Share this post Link to post Share on other sites
thorburn 120 Report post Posted July 9, 2013 Gutted to hear they are doing the same thing with you. I've also had bad dealings with these guys. I will never be purchasing from them again. They sent me the wrong part and would not refund it and were very rude about it. Over priced and useless customer service. I'll have a dig through and see if i can find their personal details again Quote Share this post Link to post Share on other sites
albert72 0 Report post Posted July 9, 2013 Just lodged a complaint to the commerce commission. At this stage, getting my money back is just a secondary thing now. The main thing is to teach these guys a lesson to avoid others being victimized. Clear breach of the Fair trade act. Quote Share this post Link to post Share on other sites
Ahmedsinc 414 Report post Posted July 9, 2013 Just lodged a complaint to the commerce commission. At this stage, getting my money back is just a secondary thing now. The main thing is to teach these guys a lesson to avoid others being victimized. Clear breach of the Fair trade act. Good on ya, keep us posted on how you get on I still have that Estwing if you'd like to pop by and borrow it. Nice and shiny too. I'm nice and close to their premises so it's not far out of your way Quote Share this post Link to post Share on other sites
sonny5cy 2 Report post Posted July 9, 2013 They are just down the road from where I am, so I went and checked them thinking I could get parts within walking distance. Prices are disappointing, and hearing these experiences above I will definitely avoid them. Will be keen to follow the outcome of the commerce commission. Quote Share this post Link to post Share on other sites
