Anyone else waiting on parts from BMWNZ/Germany?

[roo 41]

Something about a system change has meant a huge backlog of orders in Germany.

I've been waiting for a front bumper now for 5 weeks while my car sits at a panel shop. Anyone else caught up in it too?

[euroriffic 603]

Maybe that's why my seals and gaskets for vanos rebuild havn't shown up yet and the delay on parts from Schmiedmann.

[M3_Power 636]

Yep ... been waiting for some parts since November last year ... still no ETA ....

Apparently the longest anyone has ever waited for a particular part from BMW NZ is 7 years ...

Edited July 2, 2013 by M3_Power

[Allanw 1051]

They must have just installed Oracle...

...That never seems to go well.

[jeffbebe 1559]

Yep, I ordered a bunch of gaskets from Schmiedmann. Everything they had in stock turned up in less than a week but the rest is yet to arrive. They did email me yesterday to say they hoped the rest of the order would ship this week but no confirmation yet.

Edited July 2, 2013 by jeffbebe

[roo 41]

Yep ... been waiting for some parts since November last year ... still no ETA ....

Apparently the longest anyone has ever waited for a particular part from BMW NZ is 7 years ...

We can't blame it on Bevan anymore either!

[jeffbebe 1559]

Yep ... been waiting for some parts since November last year ... still no ETA ....

Since November??!!! Cripes, Tom. You're either the most unlucky or the most difficult customer there is!!

[M3_Power 636]

We can't blame it on Bevan anymore either!

Tell me about it .... I wish there was a way to get him back there!!!! Haha ...

Since November??!!! Cripes, Tom. You're either the most unlucky or the most difficult customer there is!!

Bit of both I think ... unlucky and I also order some fairly obscure parts that often have never been ordered before in this Country ... lol ... I think I even once ordered something that didn't even have a RRP on it because it was so obscure!!

As for my Schmiedmann saga ..... still waiting on that one I am afraid ...

[qube 3568]

What are these "obscure" items you speak of? Hahaha

[yng_750 247]

must be bmw apex seals?

[Gaz 1042]

Maybe that's why my seals and gaskets for vanos rebuild havn't shown up yet and the delay on parts from Schmiedmann.

Schmeidmann closed down for a couple of weeks for summer holiday. Cant remember the exact dates though.

[elmarco 56]

They must have just installed Oracle...

...That never seems to go well.

I thought they ran SAP. Which is just as bad....

[jeffbebe 1559]

Just had an email from Schmiedmann to say they are experiencing some longer than usual delays getting parts from the manufacturer... Guess it's wait and see time.

[euroriffic 603]

Schmeidmann closed down for a couple of weeks for summer holiday. Cant remember the exact dates though.

yea Im hoping they receive the seals theyre waiting on so they can send out once theyre back on the 26th

[antil33t 90]

I thought they ran SAP. Which is just as bad....

hahahahahahahahah SAP is the biggest joke since the beginning of ordering systems.

I'm waiting on a windscreen. They told me at the dealer the other week they had just started clearing this backlog after a big system update in the fatherland.

[_Matt_ 42]

Waited about 8 weeks for a couple of panels I emailed them saying hurry up and the next day I got a tracking number haha.

[jeffbebe 1559]

Just had an email from Schmiedmann to say they are experiencing some longer than usual delays getting parts from the manufacturer... Guess it's wait and see time.

Just received a second email saying my order's ready to go out. On inspection there's one item not shipping... A $4 gasket ring, I can probably stretch to getting that locally!!

[E30 325i Rag-Top 2915]

hahahahahahahahah SAP is the biggest joke since the beginning of ordering systems.

Depends on the size of the company really, SAP is often a sledgehammer that is used to crack a nut. For a company the size of BMW SAP is too small if anything.. there are about a million different systems used for different aspects of the business and they sometimes talk to each other, sometimes not.

Do the Schmeidmann parts come in the "Genuine BMW" packaging? I would of thought they would buy direct from the OEM manufacturer rather than BMW for parts, especially gaskets, etc??

[camera doctor 25]

I thought they ran SAP. Which is just as bad....

Yep, seems they run SAP

I do work for Sharp, and they have just done a global SAP update, which put the system down for a bit, perhaps BMW are doing the same update ??

Edited July 3, 2013 by camera doctor

[my_e36 43]

Seems everyone in supply chain are doing something that causes delay.

EMD was moving warehouse few weeks ago, I have to wait 2 weeks for a VW mirror glass with no way to tell a ETA.

I ordered a BMW rubber mat few days ago, none in the country and again no ETA

[my_e36 43]

Apparently the longest anyone has ever waited for a particular part from BMW NZ is 7 years ...

I wonder what that part is and for what car.

[Kodachrome 146]

BMW Ireland tell me the same thing, ordered a bunch of bits for the E31 suspension replacement about 4wks ago..

[*Glenn* 854]

It's a world wide problem due to a computer upgrade gone pear shaped. BMW NZ are sourcing as much as they can from Malaysia. If it's got to come from Germany it could be days, weeks or months.

[M3_Power 636]

I wonder what that part is and for what car.

I am lead to believe it was for an E34 M5 ... not sure what it was however, I didn't bother enquiring further.

[elmarco 56]

It's a world wide problem due to a computer upgrade gone pear shaped.

Bummer - I can imagine the meeting where the project manager told the IT manager they had just forked the entire system & no parts orders for the next 6 weeks.... Fun times in der fatherland