happened to me, took 10 days for Aramex to get to Welly, lost my request (Via UPS) to call me to collect from depot, delivered and left by my mailbox (no authority to leave), box damaged.
Aramex are the worst courier company I've encountered in any country. Rebranding from Fastway has not improved anything.
#complaintoUPS
I said "Had I known UPS would assign my parcel to Aramex I'd have requested my vendor use another carrier"