Aramex... again.
Amazon package 'attempted delivery failed, unable to locate premises" on Friday. Delivery location...
Auckland Museum, Auckland Domain, Parnell 1010, Auckland, New Zealand. And they have delivered there many times. 🙄
Yes, that's the correct address. And it's a pretty big building, in a pretty big park. Any courier driver that can't find that shouldn't be in the "profession".
So I called them and confirmed the address. Now, tracking update Monday "Held in Problem Freight", called them again, new tracking update Tuesday "Held in Problem Freight", called them again, new tracking update Wednesday "Held in Problem Freight"... ffs.
Their offshore call centre can't transfer me to "Problem Freight" (despite tracking updates imploring me to talk directly to "Problem Freight" because even they can not call this department, they can only message them. So Customer Service can do nothing except regurgitate what is available on the public tracking site. smh.